Response to Ofwat’s Monitoring the business retail market from April 2017 – a consultation (Feburary 2017)

As was highlighted by several stakeholders at our recent Waterwise Retail Competition event, there is a need for better monitoring of these savings in England to ensure the market is working and to provide a stronger evidence base if retail competition includes domestic customers in future. Ofwat’s emerging findings on the costs and benefits of residential competition suggest that water efficiency could have a net benefit of between £98m and £398m. This along with the £177 potential metering benefit would make a large impact on the less innovative and competitive scenarios if not achieved.