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Improving Uptake in Home Visit Retrofit Programmes (2012)

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This report by Waterwise sets out to better understand the factors influencing the uptake of home visit and home retrofit projects and reviews recruitment methods that were deployed successfully and unsuccessfully in previous programmes. Evidence was collected through a literature review focusing on information available for the UK and phone interviews with people closely involved in the recruitment process. The research elicited crucial insights about common methods including letters, phone calls, and door-knocking, when, where and how to use them, but also identified knowledge gaps for future research.